Privacy
Policy

1. Introduction and Contact Details of the Responsible Party

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 The responsible party for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is SKILLCOURT GmbH, Floridastr. 3, 97424 Schweinfurt, Germany, Tel.: +49 9721 387094-0, Email: kontakt@skillcourt.training. The responsible party for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

1.3 The responsible party has appointed a data protection officer, who can be reached as follows: “SKILLCOURT GmbH, Floridastrasse 3, 97424 Schweinfurt, datenschutz@skillcourt.training“.

2. Data Collection When Visiting Our Website

2.1 When using our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website:

The visited website
Date and time of access
Amount of data sent in bytes
Source/referral from which you reached the page
Browser used
Operating system used
IP address used (if applicable: in anonymized form)

The processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string “https://” and the lock icon in your browser line.

3. Cookies

To make the visit to our website attractive and to enable the use of certain functions, we use cookies, which are small text files stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called “session cookies”), while others remain on your device for a longer period and enable the storage of page settings (so-called “persistent cookies”). In the latter case, you can find out the storage duration in the overview of the cookie settings of your web browser.

If personal data is processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 Para. 1 lit. b GDPR for the performance of the contract, according to Art. 6 Para. 1 lit. a GDPR in the case of given consent, or according to Art. 6 Para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

You can set your browser to inform you about the setting of cookies and decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be limited.

4. Making Contact

4.1 Zendesk

To handle customer inquiries, we use the email ticketing system of the following provider: Zendesk International Ltd., 55 Charlemont Place, Saint Kevin’s, Dublin D02 F985, Ireland.

When you submit contact inquiries via our website by email, they are stored and organized in the ticketing system to enable chronological processing and improve the service experience. You can always view the current status of your request using the individually assigned ticket number. To organize and process inquiries, personal data is collected according to the extent of its provision, but at least name, first name, and email address are collected, transmitted to the provider, stored there, and read out.

The legal basis for processing this data is our legitimate interest in the efficient design of our customer service, in responding to your concerns as quickly as possible, and in optimizing our service offering according to Art. 6 Para. 1 lit. f GDPR. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.

4.2 When contacting us (e.g., via contact form or email), personal data is processed – exclusively for the purpose of processing and responding to your request and only to the extent necessary.

The legal basis for processing this data is our legitimate interest in responding to your request according to Art. 6 Para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, then the additional legal basis for processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted once it can be inferred from the circumstances that the relevant issue has been conclusively resolved and provided that no legal retention obligations prevent deletion.

5. Comment Function

As part of the comment function on this website, in addition to your comment, information about the time of the comment’s creation and the commentator name you choose will be stored and published on this website. Furthermore, your IP address will be logged and stored. This storage of the IP address is for security reasons and in case the person concerned violates the rights of third parties or posts unlawful content through a comment. We need your email address to contact you in case a third party should contest your published content as unlawful.

The legal bases for storing your data are Art. 6 Para. 1 lit. b and f GDPR. We reserve the right to delete comments if they are objected to as unlawful by third parties.

You as a user can subscribe to follow-up comments. You will receive a confirmation email to ensure that you are the owner of the provided email address (double opt-in procedure). The legal basis for data processing in the case of subscribing to comments is Art. 6 Para. 1 lit. a GDPR. You can unsubscribe from ongoing comment subscriptions at any time with future effect; please refer to the confirmation email for more information on how to unsubscribe.

If you have an account on this website or have left comments, you can request to receive an exported file of the personal data we hold about you, including all data you have provided to us. You can also request that we delete all personal data we have stored about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.

6. Data Processing for Opening a Customer Account

In accordance with Art. 6 Para. 1 lit. b GDPR, personal data will continue to be collected and processed to the extent necessary when you provide it to us for the purpose of opening a customer account. You can find out which data is required for opening the account from the input mask of the relevant form on our website.

Deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the responsible party. After the deletion of your customer account, your data will be deleted, provided that all contracts concluded through it have been fully processed, there are no legal retention periods that prevent deletion, and there is no continuing legitimate interest on our part in storing the data further.

7. Use of Customer Data

7.1 Subscription to our Email Newsletter

When you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of additional data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an email newsletter after you have explicitly confirmed that you agree to receive newsletters. We will then send you a confirmation email asking you to click on a link to confirm that you want to receive the newsletter in the future.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 Para. 1 lit. a GDPR. When you subscribe to the newsletter, we store the IP address entered by your Internet Service Provider (ISP) as well as the date and time of subscription to be able to trace any possible misuse of your email address at a later date. The data collected by us when you subscribe to the newsletter will be used exclusively for promotional purposes via the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the responsible party mentioned at the beginning. After you unsubscribe, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data, or we reserve the right to use your data beyond this scope, which is legally permissible and about which we will inform you in this statement.

8. Page Functionalities

8.1 YouTube

This website uses plugins for displaying and playing videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

Data may also be transmitted to Google LLC., USA.

When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the provider’s servers to load the plugin. In the process, certain information, including your IP address, is transmitted to the provider.

If the playback of embedded videos via the plugin is started, the provider also sets cookies to collect information about user behavior, compile playback statistics, and prevent abusive behavior.

If you are logged into a user account with the provider during your site visit, your data will be directly associated with your account when you click on a video. If you do not want the association with your account, you must log out before activating the playback button.

All of the aforementioned processing, particularly the setting of cookies for reading information on the used end device, only occurs if you have given us your explicit consent according to Art. 6 Para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future by deactivating this service through the “Cookie-Consent-Tool” provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision by the European Commission.

8.2 Google Maps

This website uses an online map service from the following provider: Google Maps (API) by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

Google Maps is a web service for displaying interactive (land) maps to visually present geographical information. Using this service shows our location and facilitates a possible approach.

Already when accessing the subpages into which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to and stored by Google’s servers, which may also result in data transmission to Google LLC. servers in the USA. This occurs regardless of whether Google provides a user account that you are logged into or if there is no user account. If you are logged into Google, your data will be directly associated with your account. If you do not want the association with your profile on Google, you must log out before activating the button. Google stores your data (even for not logged-in users) as usage profiles and evaluates them.

The collection, storage, and evaluation are carried out according to Art. 6 Para. 1 lit. f GDPR based on Google’s legitimate interest in displaying personalized advertising, market research, and/or demand-oriented design of its websites. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right. If you do not agree with the future transmission of your data to Google in the context of using Google Maps, there is also the option to completely deactivate the Google Maps web service by turning off the JavaScript application in your browser. Google Maps and thus the map display on this website cannot be used in that case.

Where legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the aforementioned option to make an objection.

8.3 Google Web Fonts

This site uses so-called Web Fonts provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, for the uniform display of fonts.

When you call up a page, your browser loads the required Web Fonts into your browser cache to display texts and fonts correctly and establishes a direct connection to the provider’s servers. In the process, certain browser information, including your IP address, is transmitted to the provider.

Data may also be transmitted to Google LLC, USA.

The processing of personal data in the course of connecting to the provider of the fonts is only carried out if you have given us your explicit consent according to Art. 6 Para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future by deactivating this service through the “Cookie-Consent-Tool” provided on the website. If your browser does not support Web Fonts, a standard font from your computer will be used.

9. Tools and Miscellaneous

9.1 Lexoffice

For handling our accounting, we use the service of the cloud-based accounting software from the following provider: Haufe-Lexware GmbH & Co. KG, Munzinger Straße 9, 79111 Freiburg, Germany.

The provider processes incoming and outgoing invoices, and possibly also the bank movements of our company, to automatically capture invoices, match them to transactions, and from this, create financial accounting in a partially automated process.

If personal data is also processed in this process, it is done in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in efficient organization and documentation of our business transactions.

9.2 weclapp

For handling our accounting, we use the service of the cloud-based accounting software from the following provider: weclapp SE, Neue Mainzer Straße 66 – 68, 60311 Frankfurt am Main, Germany.

9.3 Cookie-Consent-Tool

This website uses a so-called “Cookie-Consent-Tool” to obtain effective user consents for cookies requiring consent and cookie-based applications. The “Cookie-Consent-Tool” is displayed to users upon page access in the form of an interactive user interface where consents can be given for certain cookies and/or cookie-based applications by ticking checkboxes. By using the tool, all consent-required cookies/services are only loaded if the respective user grants corresponding consents by ticking boxes. This ensures that such cookies are set on the user’s device only if consent is granted.

The tool sets technically necessary cookies to store your cookie preferences. Personal user data is generally not processed in this process.

If personal data (such as the IP address) is processed for the purpose of storing, assigning, or logging cookie settings in individual cases, this is done in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in legally compliant, user-specific, and user-friendly consent management for cookies and, thus, in a legally compliant design of our internet presence.

Another legal basis for processing is Art. 6 Para. 1 lit. c GDPR. As the responsible party, we are legally obligated to make the use of technically unnecessary cookies dependent on the respective user consent.

Where necessary, we have concluded a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

Further information about the operator and the setting options of the Cookie-Consent-Tool can be found directly in the corresponding user interface on our website.

10. Rights of the Data Subject

10.1 The applicable data protection law grants you the following rights as a data subject against the controller with respect to the processing of your personal data (rights to access and intervention), whereby the respective conditions for exercise are referred to the stated legal basis:

Right of access according to Art. 15 GDPR;
Right to rectification according to Art. 16 GDPR;
Right to erasure according to Art. 17 GDPR;
Right to restriction of processing according to Art. 18 GDPR;
Right to be informed according to Art. 19 GDPR;
Right to data portability according to Art. 20 GDPR;
Right to withdraw consent given according to Art. 7 Para. 3 GDPR;
Right to lodge a complaint according to Art. 77 GDPR.

10.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSES OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

11. Duration of Storage of Personal Data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing, and, if applicable, additionally by the respective statutory retention period (e.g., commercial and tax retention periods).

When processing personal data based on explicit consent pursuant to Art. 6 Para. 1 lit. a GDPR, the data concerned will be stored until you revoke your consent.

If there are legal retention periods for data processed for the performance of contractual or quasi-contractual obligations based on Art. 6 Para. 1 lit. b GDPR, these data will be routinely deleted after the retention periods expire, provided they are no longer necessary for the performance or initiation of a contract and/or there is no continuing legitimate interest on our part in their further storage.

When processing personal data based on Art. 6 Para. 1 lit. f GDPR, this data will be stored until you exercise your right to object under Art. 21 Para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims.

When processing personal data for direct marketing purposes based on Art. 6 Para. 1 lit. f GDPR, this data will be stored until you exercise your right to object under Art. 21 Para. 2 GDPR.

Unless otherwise specified in the other information in this statement about specific processing situations, stored personal data will otherwise be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.

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